Privacy Policy

Joker Media Rental takes its responsibility to protect the privacy of the consumers and to secure all personal information, which is made available to it with relation to its day-to-day activities. Personal data mean any specific information relating to you, which allows us to identify you. For example, such information might be your name, your address, telephone number or payment data, etc.
The Privacy Policy is applied to your personal data whenever you visit or use our services.

КWhen we receive an inquiry from you submitted through any of our contact forms, the contact information will be used by us to contact you and provide the information or assistance needed. UCN, ID document data, bank account or other payment details, address, phone number, email address. This data will be used to deliver the services you order. We collect and process history of all orders you have made and all services rendered for the purposes of statistical and marketing analysis, maintenance and development, as well as for reviewing and responding to complaints, disputes or claims. We only process and use data, which you have made available to us voluntarily, and we rely that all such data is owned and transferred by you in compliance with the law.

Your data may be provided to our trusted suppliers - accountants, auditors, legal and other advisers in connection to the accounting of our activities, the audit of our financial statements, our obligations to national and EU regulators, our legal affairs and the exercising of our legal rights with relation to our contractual relationship with you.

We must also consider periods for which we might need to retain your personal data, in order to meet our legal obligations (e.g. to respond to a claim of yours, to protect our legal rights in the event of a legal suit being filed against us or to fulfil our legal obligation to keep accounting records for purposes of statutory tax law). To determine the appropriate retention period, we consider the volume, nature and sensitivity of the personal data, the purposes for which we process them and whether we can achieve those purposes through other means. We will not retain your data for longer than it is necessary to fulfil the purpose they are being processed for.


When we have no longer legal grounds to keep your personal data (e.g. we no longer have a legitimate interest to keep your personal data, or the statutory period for data storage has expired, or you have withdrawn your consent for the data processing), we will securely delete or destroy it.

You have the right to:
Request information about whether we hold personal information about you;
Request access to your personal information;
Request rectification of the personal information that we hold about you;
Request erasure of your personal information;
Object to processing of your personal information;
Request the restriction of processing of your personal information;
Request transfer of your personal information in an electronic and structured form to you or to another party;

The data controller of your personal data is Joker Media Rental, UIC 201190219, registered address: City of Sofia, Lozenec residential quarters, 1 Krum Popov, Str.
We collect and process all personal data in compliance with the personal data protection laws applicable in Bulgaria and the European Union.

If you think we have violated your rights in relation to your personal information, you can file complain to the Supervisory Authority - the Commission for Personal Data Protection.
More information can be found at: https//